The 4-Step Capital Recovery Workflow
From data ingestion to verified savings. A low-friction process designed for busy Senior Living operators.
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The Goal: Get us the data we need without burdening your staff.
Zero-Touch Onboarding: We don't need site surveys or long interviews. We simply need a Letter of Authorization (LOA) and access to your historical invoices (via PDF or carrier portal credentials).
Secure Transfer: We set up an encrypted portal for you to upload your last 30-60 days of invoices for Internet, Voice, TV, and Nurse Call systems.
Timeline: Once we have the data, our work happens entirely off-site. Your team goes back to work while we go to the lab.
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The Goal: Identify every dollar of waste and liability.
Proprietary Benchmarking: We compare your current rates against our database of Senior Living pricing. We know exactly what your competitors pay for the same 100Mbps fiber circuit or PRIm circuit.
Contract Anatomy: We dissect your legacy contracts to find "Auto-Renewal" traps, uncapped rate increases, and services that are being billed but not used (zero-usage lines).
The Output: We build a "Baseline Inventory" that shows you exactly what you have, what you pay, and where the leakage is.
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The Goal: Secure market-best rates without sacrificing reliability.
Direct Carrier Negotiation: We bypass the frontline sales reps and negotiate directly with carrier retention desks. We dispute billing errors and leverage competitive quotes to drive down your rates.
The "Go/No-Go" Meeting: We present our findings in a simple "Savings Report." You see the old rate, the new rate, and the savings. You give the final approval on which changes to accept.
Frictionless Implementation: Once approved, we handle all the paperwork and carrier coordination. We ensure the new rates are applied without disrupting your critical nurse call or resident Wi-Fi services.
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The Goal: Confirm the savings and hand back control.
"Audit the Audit": We review the billing cycles immediately following implementation to verify that the carrier has correctly applied the negotiated credits and new rates. We don't close the project until the invoice matches the contract.
The Proof of Savings: We provide you with a final documentation package—a side-by-side comparison showing that the rates on your new invoice align perfectly with the negotiated terms.
Support on Demand: Once verified, we hand day-to-day management back to your team with a clean slate. However, we stand by our work: if you ever notice a rate creep or billing error in the future, simply request a review, and we will step back in to enforce the contract terms.