The 20% Telecom Mistake Costing Your Senior Living Facility Key Staff and Safety Upgrades

Stop Leaving Money on the Table

If you’re a leader in Senior Living or Healthcare, you know the pressure. You’re juggling staffing crises, tight margins, and the non-stop need to improve resident care. You track every penny—except, maybe, for the one area that’s costing you the most: your telecom and utility bills.

Here’s the hard truth: Over 80% of companies are overpaying for these services, often by 30% or more. Think about that. That's capital that should be going directly into safety upgrades, staff bonuses, or better equipment. Instead, it’s leaking out of your budget every single month.  

My name is Doug Doolittle, and at Insights Telecom Consulting, my job is simple: to find that wasted money and put it back in your hands. I don't see this as just expense management; I see it as immediately recapitalizing your operations.

The "No-Brainer" Proposition: Zero Risk, Guaranteed Return

If you could free up 20% of your current telecom spend without hiring a single new employee or spending a dime upfront, wouldn't you do it? Of course, you would. That’s the entire premise of working with me.

1. Your Audit Gets My Full Focus—That's My Guarantee.

Here’s my advantage, and yours: I am the owner and the only expert at Insights Telecom Consulting. I'm not a large firm juggling 15 audits at once and passing your project off to junior staff. I personally lead every single engagement. I limit my client load specifically so I can give your audit my full, focused attention—leveraging my decades of insider knowledge from working with major carriers. That level of quality control is why I can say I find savings in 98% of my audits.  

2. I Find an Average of 20% Savings with Zero Disruption.

My starting point is a no-disruption review of your current vendors and services. As a telecom veteran, I know the carrier landscape inside and out. I know where the unnecessary charges hide and how to hit the optimal cost floor in negotiation. This expertise consistently leads to an average of 20% reduction in costs for my clients. It's immediate, verifiable savings available for you to reinvest.  

3. No Savings? No Fee. It’s a Contingency Model.

Why would you take a risk on a consultant? You shouldn't. That’s why my fee structure is entirely performance-based, removing any budgetary hurdle:

• I Negotiate a Better Rate: If I reduce rates with your current vendor, my fee is just three months of that savings, paid only after you see the savings on your bill. If I don't find savings, you pay nothing.  

• You Need a New Vendor: If you need to migrate to a new vendor for better technology or deeper savings, my service is zero cost to you. I handle the entire transition, and I'm compensated by the new vendor. You get a tech upgrade and huge savings at no expense.  

I assume 100% of the financial risk. This is pure capital recovery.

Where Does the Recovered Capital Go? Back to Your Residents.

Once I've recovered that lost capital, the real strategy begins. For Senior Living executives, this money goes straight back into mission-critical needs:

1. Fund Staffing and Resident Experience.

Think of it this way: Every dollar I save is a dollar you can immediately reinvest in staff training, better incentives, or enhancing the resident living experience. When you’re fighting the labor war, optimizing your financial inputs is a direct way to improve your human capital capacity.  

2. Free Up Your Staff's Time.

Dealing with dozens of bills from fragmented vendors is a huge drain on administrative time. My Strategic Vendor Consolidation service simplifies these relationships. Why is this critical? Because it "frees up staff time, allowing them to refocus on their most important job: providing exceptional resident care." It’s an administrative efficiency tool that directly supports your care team.  

3. Upgrade Your Safety and Clinical Mandates.

Today, connectivity is clinical. My infrastructure review makes sure your network can handle essential demands: nurse call systems, smart devices, and telemedicine. Plus, my expert contract negotiation ensures you maintain the high-reliability communication standards necessary for strict HIPAA compliance, protecting both your residents and your reputation.  

The Bonus: Cyber Security and Lower Insurance Costs

In the Senior Living world, handling Protected Health Information (PHI) makes robust cybersecurity non-negotiable. I offer a bundled Cyber Security & Insurance service that acts as a comprehensive compliance shield. When you implement a robust, managed security solution with me, you proactively reduce your risk and ensure alignment with standards like HIPAA. The best part? This strategic security investment often qualifies your facility for reduced cyber insurance premiums. You turn a mandatory compliance expense into an optimized financial decision.  

Final Word

I'm not here to offer quick-fix discounts. My commitment is to convert your telecom overspend into strategic capital—money you can use immediately to improve resident care, hire staff, or invest in safety systems. The combination of guaranteed savings, a zero-risk structure, and my singular, focused attention gives you a clear competitive advantage.

Stop treating telecom overspend like a fixed cost. Let's get you that foundational financial level set so you can focus on what truly matters: providing the highest quality of care.

Ready to find your hidden 20%?

Contact me directly for a zero-risk review: Doug Doolittle Email: doug@insightstelecom.com Phone: (770) 605-7675